[thechauffeurclub.co.uk] ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [thechauffeurclub.co.uk], use our services, or interact with us.
Information We Collect
We may collect and process the following data about you:
Information You Provide
- **Personal Identification Information**: Name, address, phone number, email address, and payment information.
- **Booking Information**: Details of your travel, such as pick-up and drop-off locations, dates, and times.
Information We Collect Automatically
- **Usage Data**: Information about your interaction with our website, such as IP address, browser type, pages visited, and the date/time of your visits.
- **Cookies and Tracking Technologies**: We use cookies and similar tracking technologies to enhance your experience on our site. (Refer to our Cookie Policy for more details).
How We Use Your Information
We use the information we collect in the following ways:
- **To Provide Services**: To process and manage your bookings, and to communicate with you about your reservations.
- **Customer Support**: To respond to your inquiries, support requests, and feedback.
- **Marketing and Promotions**: To send you promotional materials and updates, where you have consented to receive such information.
- **Improve Our Services**: To analyze usage data and improve our website and services.
Legal Basis for Processing Your Information
We rely on the following legal grounds to process your personal information:
- **Contract**: To fulfill our obligations under a contract with you (e.g., providing chauffeur services).
- **Consent**: Where you have given consent to the processing of your personal information (e.g., for marketing communications).
- **Legitimate Interests**: To pursue our legitimate interests in improving our services and enhancing customer experience.
- **Compliance with Legal Obligations**: To comply with applicable laws and regulations.
## Disclosure of Your Information
We may share your personal information with:
- **Service Providers**: Third-party companies that provide services on our behalf, such as payment processing and customer support.
- **Legal Obligations**: Authorities or organizations when required by law or to protect our legal rights.
- **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners.
## Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
## Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
## Your Rights
You have the following rights regarding your personal information:
- **Access**: The right to request access to your personal information.
- **Correction**: The right to request correction of any inaccurate or incomplete information.
- **Deletion**: The right to request deletion of your personal information.
- **Objection**: The right to object to the processing of your personal information for specific purposes.
- **Data Portability**: The right to request the transfer of your personal information to another entity.
To exercise any of these rights, please contact us at [contact email].
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
## Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: